Multichannel
Engage your customer in campaigns designed to run simultaneously across multiple channels to promote products or services. Increasing the number of channels increases the likelihood that a brand or organization can reach consumers through their preferred method or direct channels = the organization is actively engaged with the customer. via physical location, directory, direct mail, indirect channels = websites, social media, email, SMS, mobile marketing
Meanings of Multichannel
Communication, usually electronic, using multiple channels to process or transmit signals.